Shu Academy Frequently Asked Questions:

What hours are you open?

We are open Monday through Friday, from 8:30 a.m. to 5:30 p.m., 12 months a year.

What ages of children do we serve and what programs to we offer?

Our center located on 211 South Delaware street, San Mateo, is licensed to serve children from 18 months old to 5 years of age. 

Do we provide part time program?

We normally do not offer part time program. However, if you are looking for two-day or three-day program, please indicate that in your application form. We will try our best to meet your request if we are able to. 

Do we provide drop in care?

We do provide drop in care only for families enrolled in our Drop in Care Program. Families must first register their child with Shu Academy. Drop in Care is available on a first come, first serve basis. Schedule your child ahead of time. Our ability to meet your Drop-in Care needs is based on spaces available on the days requested.

What are the tuition rates?

The monthly tuition varies in each program. Please see our tuition page for details. 

In what event will the Center be closed?

Shu Academy will be closed to honor selected national holidays. We also have a one-week spring break. Please see our year calendar for detailed closed days.

Do you close for weather?

At times, emergencies such as severe weather can disrupt Shu Academy’s operations. Our main goal is to remain open as many business hours as possible while also taking into consideration the safety and security of everyone involved. In extreme cases, there may be a circumstance that may require Shu Academy to close, open late, or have an early dismissal. We will take into consideration what our local districts, community, and state are choosing to do. The final decision will be left up to the management team of Shu Academy.

Do you serve any meals?

We have catered lunch options for the enrolled families with a cost of about $6 to $7 per meal. If not enrolled in the lunch program, parents will need to provide lunch and snacks for their child. We will provide organic whole or 2% milk throughout the day based on need.

Do your teachers complete trainings during the year?

All Shu Academy staff, including administration, complete a minimum of 24 hours of professional development training each year. 

Are the teacher team members at Shu Academy CPR and first aid certified?

All staff at Shu Academy are provided and trained in Pediatric First Aid and CPR.

What activities do I expect my child to participate at Shu Academy?

We take pride in the learning environment provided at Shu Academy. Depending on your child’s age, they will participate many activities such as music, art and craft, guided reading, science, dancing and yoga. We have a dedicated “Science room” and “Montessori activity room”, and a large activity area in our school. We use HighScope, a researched based curriculum, in our classrooms, and follow the NAEYC curriculum system to design our curriculums. For detailed curriculum descriptions, please visit our curriculum page on our website.

How do you communicate children’s development to the parents?

Open communication is very important and is well respected. We provide daily information regarding your child’s day for younger children’s programs. The intellectual, physical, social, and emotional progress of each child will be documented in the child’s record and conveyed to the parents during conferences, which will be held twice each year in the fall and in the spring. We also encourage parents to schedule conference at any time when you have questions or concerns.

Does Shu Academy welcome parent involvement? Can I stop by any time?

We believe parents are the most significant adults in a child’s life. We do everything possible to ensure parents’ involvement in our programs. When it’s safe to do so, parents of enrolled children may visit the center any time during the hours of operation. We also encourage parents to volunteer in our classroom activities, such as a “career presentation” or help in our field trips.

What happens if my child is sick?

To ensure the best possible care for all children in our center, it is required that you do not bring your child to Shu Academy when their heaths are not well enough to participate comfortably in routine activities or when your child needs more care than the classroom staff can give without sacrificing care for the whole group. Our teachers will contact you if your child becomes ill midday and is unable to comfortably participate in the activities, notifying you of the need for early pick up.